The McAfee Support Notification Service (SNS) is a proactive notification service that allows McAfee to communicate critical information in a timely manner. Subscribing to SNS ensures that you have the most up-to-date information on product upgrades, releases and End-of-Life notices. Additionally, SNS is a vital information link during critical incidents, providing you with the updates you need to ensure that your systems and organization are protected.
Subscribe to SNS
The SNS Subscription Center provides SSL security for data input and transmission and secure access for returning subscribers. Go to the Subscription Center to submit your personal preferences.
Benefits of Subscribing
"This is exactly the kind of bulletin that I have been waiting for. Please extend my gratitude to those who put it together. Thanks for all you do.”
— IT Senior Manager
Information Types & Frequency
Alerts — critical and information requiring immediate customer action, such as vulnerabilities, false positives, virus outbreaks, or critical remediation updates. Alerts are determined by severity and urgency and sent only if immediate customer action is required. Sent by email and text-message (if cell-phone listed).
Notices — standard product news, such as releases, signature updates, or end of life announcements.
Weekly Roundup — all notices or alerts across all categories for the last seven days.
ProTips — short product-specific emails offering best practices, troubleshooting, and how-to information with links to in-depth Knowledge Base resources (up to one or two per week)..
SNS Digest — a monthly newsletter providing product news, release notes, EOL information, ProTip listings and other product resources. See past issues here.
Product Category Selections
“Just wanted to pass on some feedback – we really appreciate the extra effort going into the SNS emails. Keep up the good work.”
— Security Director
National Mortgage Corporation
For more information, view McAfee KnowledgeBase article KB67828.