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ePO-MER is an ePO deployable version of WebMER.  The WebMER (Minimum Escalation Requirements) tool collects the following McAfee Product data from your computer so that the problem can be analyzed and resolved by McAfee Technical Support.

The information collected includes:

  • Event logs
  • File version details
  • Files
  • Process details
  • Registry details

Additional information can be found here:

  • PD22739 - ePO-MER Walkthrough Guide 

  • KB69308 - How to deploy the MER tool with ePolicy Orchestrator (ePO-MER)


Note: You must log in to download ePO-MER.